Privacy Policy

Last updated: May 02, 2025

This Privacy Policy describes how Byteline ("we" or "us") collects, processes, uses and shares your personal information and your rights as a data subject under the General Data Protection Regulation (GDPR).

1. Data We Collect

Account information: When you create an account, we collect your name (optional), email address, and credentials.
Usage data: We collect metadata on your interactions (e.g. timestamps, feature use), but not the content of your chats, highlights, or documents, except as technically necessary to provide the service.
Cookies and analytics: We use cookies for secure login and to measure platform usage (see section 6).

2. Lawful Basis for Processing

We process personal data:

To fulfill our contract with you (account creation and service delivery),
For legitimate interests (service improvement, security),
To comply with legal obligations.

3. Use of Information

We use your information to:

Operate and improve Byteline;
Personalize your experience (e.g., platform learns from your interactions to adapt future responses);
Respond to inquiries;
Detect and prevent abuse or unauthorized use.

4. Sharing and International Transfers

Third-party providers: We may share metadata or anonymized data with third-party LLM providers to operate the Platform. We ensure contractual GDPR safeguards with these processors.
Legal Compliance: We may share data when required by law or to protect rights and safety.
International transfers: Data may be stored or processed outside Portugal/EEA with appropriate safeguards (e.g., SCCs).

5. Data Security and Retention

We use TLS encryption and industry-standard safeguards to protect your data.
Personal data related to your account is retained as long as your account is active, or as required by law.

6. Cookies and Analytics

We use cookies for essential platform functionality and to perform limited analytics using privacy-respecting tools. You may disable cookies via browser settings, but core features may be unavailable.

7. Your Rights

You have the right to:

Access, rectify, or delete your data,
Object to processing or request restriction,
Port your data,
Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at [email protected].

8. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you by updating the “Last updated” date at the top of this page.

9. Contact Us

If you have any questions or concerns, please contact us at [email protected].